Certificate in Communication Leadership: Effective Guidance
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⢠Understanding Communication Leadership: This unit will cover the basics of communication leadership, including its definition, importance, and key characteristics.
⢠Effective Communication Skills: This unit will focus on developing strong communication skills, such as active listening, clear speaking, and non-verbal communication.
⢠Building Trust and Credibility: This unit will explore the role of trust and credibility in communication leadership and provide strategies for building and maintaining them.
⢠Conflict Resolution and Negotiation: This unit will teach learners how to effectively manage conflicts and negotiate successful outcomes in various situations.
⢠Influencing and Persuasion Techniques: This unit will cover different influencing and persuasion techniques, including the use of storytelling and data-driven arguments.
⢠Communication Ethics and Social Responsibility: This unit will discuss the ethical considerations and social responsibilities of communication leadership, including cultural sensitivity and ethical decision-making.
⢠Leading Virtual Teams: This unit will provide strategies for leading remote teams and effective virtual communication.
⢠Presentation Skills for Leaders: This unit will focus on developing strong presentation skills, including creating effective slides, managing nerves, and engaging audiences.
⢠Crisis Communication: This unit will teach learners how to communicate effectively during crises, including developing a crisis communication plan and managing media relations.
⢠Measuring Communication Impact: This unit will cover different methods for measuring the impact of communication efforts, including surveys, focus groups, and analytics.
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