Certificate in Communication Skills Coaching: Effective Interactions
-- ViewingNowThe Certificate in Communication Skills Coaching: Effective Interactions course is a powerful professional development program that emphasizes the importance of effective communication in the workplace. This course is designed to meet the growing industry demand for skilled communicators who can facilitate positive interactions, manage conflicts, and lead productive teams.
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⢠Unit 1: Introduction to Communication Skills Coaching
⢠Unit 2: Active Listening and its Importance in Effective Communication
⢠Unit 3: Non-Verbal Communication and Body Language
⢠Unit 4: Asking Powerful Questions in Coaching Sessions
⢠Unit 5: Building Rapport and Trust with Communication Skills
⢠Unit 6: Conflict Resolution and Negotiation Techniques
⢠Unit 7: Giving and Receiving Feedback in a Constructive Manner
⢠Unit 8: Presentation and Public Speaking Skills
⢠Unit 9: Influencing and Persuasion Techniques in Communication
⢠Unit 10: Cross-Cultural Communication and Diversity Awareness
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