Certificate in Feedback and Coaching: Development Strategies
-- ViewingNowThe Certificate in Feedback and Coaching: Development Strategies is a comprehensive course designed to equip learners with essential skills for career advancement. This program emphasizes the importance of constructive feedback and coaching in fostering personal and professional growth.
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⢠Understanding Feedback and Coaching: This unit will cover the basics of feedback and coaching, including their definitions, purposes, and benefits. It will also discuss the differences between feedback and coaching and when to use each one. ⢠Effective Communication in Feedback and Coaching: This unit will focus on the communication skills necessary for providing feedback and coaching, such as active listening, questioning, and empathy. It will also cover how to communicate feedback and coaching messages effectively. ⢠Giving and Receiving Feedback: This unit will cover the best practices for giving and receiving feedback, including how to prepare for feedback sessions, how to deliver constructive feedback, and how to respond to feedback positively. ⢠Goal Setting and Action Planning: This unit will discuss the importance of setting clear and specific goals in feedback and coaching sessions. It will also cover how to develop action plans that help individuals achieve their goals. ⢠Performance Coaching: This unit will focus on performance coaching, which aims to improve an individual's current job performance. It will cover topics such as identifying performance gaps, setting performance goals, and developing action plans. ⢠Developmental Coaching: This unit will cover developmental coaching, which focuses on an individual's long-term career development. It will discuss how to identify development needs, create development plans, and provide support and guidance. ⢠Feedback and Coaching Tools and Techniques: This unit will explore various tools and techniques that can be used in feedback and coaching sessions, such as 360-degree feedback, assessment tools, and coaching models. ⢠Ethics and Boundaries in Feedback and Coaching: This unit will cover the ethical considerations and boundaries that feedback and coaching practitioners should be aware of, such as confidentiality, informed consent, and cultural sensitivity. ⢠Evaluating Feedback and Coaching Effectiveness: This unit will discuss how to evaluate the effectiveness of feedback and coaching interventions, including how to set evaluation criteria, collect data, and analyze results.
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