Global Certificate in Effective Supervisory Coaching Techniques
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⢠Supervisory Coaching Foundations: Understanding the role and responsibilities of a supervisory coach, the benefits of coaching, and the principles of effective coaching.
⢠Communication Skills for Supervisory Coaching: Developing active listening, questioning, and feedback techniques to enhance coaching conversations.
⢠Goal Setting and Action Planning: Establishing SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals and creating action plans to support coaching success.
⢠Developing Coaching Relationships: Building trust, rapport, and respect with supervisees to foster a collaborative coaching environment.
⢠Performance Management and Coaching: Utilizing coaching techniques to enhance employee performance, increase productivity, and address performance gaps.
⢠Cultural Awareness and Diversity in Coaching: Understanding the impact of cultural differences on coaching and developing cultural intelligence to work effectively with diverse supervisees.
⢠Ethics and Professional Standards in Coaching: Adhering to ethical guidelines and professional standards in coaching, including confidentiality, informed consent, and boundaries.
⢠Coaching Tools and Techniques: Applying various coaching models, frameworks, and tools to support supervisee growth and development.
⢠Assessing Coaching Effectiveness: Evaluating coaching impact and outcomes, and continuously improving coaching skills and techniques.
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