Executive Development Programme in Clear and Confident Interactions
-- ViewingNowThe Executive Development Programme in Clear and Confident Interactions is a certificate course designed to enhance communication skills for professionals. In today's competitive business world, effective communication is critical for career advancement and success.
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⢠Effective Communication Strategies: Understanding the importance of clear and confident communication, non-verbal cues, and active listening in professional settings. ⢠Interpersonal Communication: Building strong relationships with colleagues, stakeholders, and clients through empathy, assertiveness, and emotional intelligence. ⢠Presentation Skills: Developing engaging and impactful presentations, managing nerves, and using visual aids effectively. ⢠Persuasive Communication: Influencing others, negotiating effectively, and handling objections with confidence and tact. ⢠Cross-Cultural Communication: Adapting communication styles to different cultural backgrounds, avoiding misunderstandings, and building rapport with diverse teams. ⢠Business Writing: Crafting clear, concise, and compelling emails, reports, and proposals that engage readers and drive action. ⢠Conflict Resolution: Managing disagreements, resolving conflicts, and maintaining positive relationships with colleagues and stakeholders. ⢠Public Speaking: Delivering speeches, pitches, and presentations to large audiences with poise, confidence, and impact. ⢠Feedback and Criticism: Giving and receiving constructive feedback, handling criticism with grace, and using feedback to improve personal and professional growth.
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