Global Certificate in Conversational Skills: Social Interaction
-- ViewingNowThe Global Certificate in Conversational Skills: Social Interaction course is a vital program designed to enhance your ability to communicate effectively in professional and social settings. This certificate course addresses the growing industry demand for employees who can engage in meaningful and productive conversations, fostering positive relationships and collaboration.
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⢠Introduction to Conversational Skills: Social Interaction
⢠Active Listening and its Importance in Conversations
⢠Body Language and Non-Verbal Communication
⢠Empathy and Emotional Intelligence in Social Interactions
⢠Starting and Maintaining Small Talk
⢠Asking Effective Questions and Responding Appropriately
⢠Handling Difficult Conversations and Conflicts
⢠Cultural Awareness and Sensitivity in Global Conversations
⢠Humor and Storytelling in Conversations
⢠Networking and Building Relationships through Effective Communication
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