Executive Development Programme in Empathy Skills for Human Connections
-- ViewingNowThe Executive Development Programme in Empathy Skills for Human Connections is a certificate course designed to enhance emotional intelligence and interpersonal skills in the workplace. This programme emphasizes the importance of empathy in leadership, communication, and collaboration, enabling professionals to build strong and effective relationships with colleagues, teams, and customers.
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⢠Understanding Empathy: Definition, Importance, and Benefits
⢠Developing Emotional Intelligence for Effective Empathy
⢠Active Listening and Non-Verbal Communication Skills
⢠Empathy in Leadership: Building Stronger Teams and Relationships
⢠Overcoming Empathy Barriers: Bias, Judgment, and Stereotypes
⢠Compassion Fatigue and Self-Care for Empathy Professionals
⢠Conflict Resolution and Negotiation with an Empathetic Approach
⢠Empathy in Customer Service and Client Relations
⢠Practical Case Studies: Applying Empathy in Real-World Scenarios
⢠Measuring Empathy Skills: Assessments, Feedback, and Improvement Strategies
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