Executive Development Programme in Upselling Influence Techniques
-- ViewingNowThe Executive Development Programme in Upselling Influence Techniques is a certificate course designed to empower professionals with the skills necessary to drive revenue and enhance customer relationships. This program focuses on the importance of upselling and influence techniques, which are in high industry demand as businesses aim to maximize their sales and customer lifetime value.
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⢠Understanding Upselling: Concepts and Importance
⢠Identifying Upselling Opportunities: Techniques and Strategies
⢠Building Customer Relationships: Trust and Credibility in Upselling
⢠Overcoming Objections: Handling Customer Concerns and Hesitations
⢠Communication Skills for Upselling: Effective Listening and Persuasion
⢠Measuring Upselling Success: Metrics and Analytics
⢠Leveraging Data and Technology in Upselling: CRM and AI
⢠Ethical Considerations in Upselling: Balancing Business Goals and Customer Needs
⢠Creating a Culture of Upselling: Training and Development for Sales Teams
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