Global Certificate in Customer Relationship Management: AI-Powered Insights
-- ViewingNowThe Global Certificate in Customer Relationship Management: AI-Powered Insights is a crucial course for professionals aiming to stay ahead in the rapidly evolving world of customer relationship management (CRM). This certificate course focuses on the integration of artificial intelligence (AI) in CRM strategies, a highly in-demand skill set in today's technology-driven market.
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⢠Unit 1: Introduction to Customer Relationship Management (CRM)
⢠Unit 2: AI-Powered Insights in CRM: Overview and Benefits
⢠Unit 3: Data Analysis and Predictive Analytics in CRM
⢠Unit 4: Natural Language Processing (NLP) and Sentiment Analysis
⢠Unit 5: Machine Learning and Deep Learning in CRM
⢠Unit 6: AI-Powered CRM Tools and Solutions
⢠Unit 7: Implementing AI-Powered Insights in CRM Strategy
⢠Unit 8: Ethical and Legal Considerations in AI-Powered CRM
⢠Unit 9: Measuring Success: Metrics and KPIs for AI-Powered CRM
⢠Unit 10: Future Trends and Innovations in AI-Powered CRM
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