Certificate in Hair Extensions: Customer Relationship Management
-- ViewingNowThe Certificate in Hair Extensions: Customer Relationship Management is a crucial course designed to meet the growing demand for professionals who can effectively manage client relationships in the hair extensions industry. This program emphasizes the importance of building strong, lasting connections with customers, which is vital for business growth and success.
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⢠Understanding Hair Extensions: Types and Applications
⢠Initial Consultation: Assessing Client Needs and Preferences
⢠Building Client Trust: Effective Communication and Honesty
⢠Client Record Keeping: Maintaining Accurate and Confidential Information
⢠Handling Client Complaints: Resolution and Satisfaction
⢠Upselling and Cross-Selling: Maximizing Revenue Opportunities
⢠Aftercare and Maintenance: Educating Clients on Proper Hair Extension Care
⢠Re-booking and Loyalty Programs: Encouraging Repeat Business
⢠Following Up: Checking In with Clients and Soliciting Feedback
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