Executive Development Programme in Salon Customer Service Management
-- ViewingNowThe Executive Development Programme in Salon Customer Service Management certificate course is a crucial programme designed to meet the growing demand for exceptional customer service in the beauty and wellness industry. This course highlights the importance of delivering exceptional customer experiences, which are vital for business growth and success.
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⢠Salon Customer Service Fundamentals
⢠Understanding the Customer Journey in Salons
⢠Effective Communication and Interpersonal Skills for Salon Managers
⢠Handling Customer Complaints and Conflicts in Salon Environments
⢠Building Customer Loyalty and Retention in Salon Businesses
⢠Utilizing Customer Feedback to Improve Salon Services
⢠CRM (Customer Relationship Management) Systems for Salon Customer Service
⢠Creating Memorable and Personalized Salon Experiences
⢠Cross-Selling and Upselling Techniques for Salon Professionals
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