Global Certificate in Hair Business Customer Relationship Management
-- ViewingNowThe Global Certificate in Hair Business Customer Relationship Management is a comprehensive course designed to empower hair industry professionals with essential skills in customer relationship management. This course highlights the importance of understanding and catering to customer needs, fostering customer loyalty, and utilizing CRM tools to streamline business operations.
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⢠Customer Service Fundamentals
⢠Building Customer Relationships
⢠Effective Communication in Hair Business
⢠Handling Customer Complaints
⢠CRM Software for Hair Business
⢠Sales and Customer Retention Strategies
⢠Understanding Customer Needs and Preferences
⢠Cross-Cultural Customer Relations
⢠Measuring Customer Satisfaction
⢠Ethical Considerations in Customer Relationship Management
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