Certificate in Evaluating Support Services
-- ViewingNowThe Certificate in Evaluating Support Services is a vital course designed to equip learners with the necessary skills to assess and improve customer support systems. This program's importance lies in its focus on enhancing customer satisfaction, loyalty, and overall business success.
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ใณใผใน่ฉณ็ดฐ
โข Evaluation Frameworks
โข Support Service Models
โข Data Collection Methods
โข Performance Metrics and KPIs
โข Key Concepts in Evaluating Support Services
โข Quantitative and Qualitative Analysis
โข Evaluation Report Writing
โข Implementing Recommendations
โข Continuous Improvement in Support Services
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