Executive Development Programme in Service Redesign Excellence for Healthcare Services
-- ViewingNowThe Executive Development Programme in Service Redesign Excellence for Healthcare Services is a certificate course designed to empower healthcare professionals with the skills necessary to drive service innovation and improvement. This program emphasizes the importance of patient-centered care, operational efficiency, and effective leadership in today's complex healthcare environment.
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โข Service Redesign Fundamentals
โข Understanding Healthcare Systems and Processes
โข Design Thinking for Service Excellence
โข Lean Methods in Healthcare Service Redesign
โข Key Performance Indicators (KPIs) in Healthcare Service Delivery
โข Patient-Centered Design and Co-creation
โข Implementing and Managing Service Improvement Initiatives
โข Change Management and Stakeholder Engagement
โข Continuous Improvement and Innovation in Healthcare Services
โข Measuring and Evaluating Service Redesign Success
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