Executive Development Programme in Service Redesign Leadership Skills
-- ViewingNowThe Executive Development Programme in Service Redesign Leadership Skills certificate course is a comprehensive training program designed to equip professionals with essential skills for career advancement in service redesign leadership. This course emphasizes the importance of service redesign leadership in today's rapidly changing business environment, where organizations must continuously adapt to meet the evolving needs of their customers.
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โข Service Redesign Fundamentals
โข Understanding Customer Journey Mapping
โข Design Thinking for Service Innovation
โข Lean Methods in Service Redesign
โข Agile Leadership for Service Transformation
โข Stakeholder Management and Communication
โข Implementing Change and Measuring Success
โข Building and Leading High-Performing Service Teams
โข Ethical Considerations in Service Design
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