Masterclass Certificate in Office Communication Strategies Mastery
-- ViewingNowThe Masterclass Certificate in Office Communication Strategies Mastery is a comprehensive course designed to enhance your professional communication skills in an office setting. This program addresses the increasing industry demand for effective communicators capable of fostering collaboration, managing conflicts, and delivering clear messages.
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GBP £ 140
GBP £ 202
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โข Effective Email Communication: Techniques for writing clear and concise emails, managing email etiquette, and avoiding common email mistakes.
โข Professional Phone Etiquette: Strategies for handling professional phone calls, leaving effective voicemails, and dealing with difficult callers.
โข Meeting Management: Best practices for planning, facilitating, and following up on meetings, as well as techniques for handling difficult meeting scenarios.
โข Cross-Cultural Communication: Understanding cultural differences and how they impact communication, and strategies for communicating effectively across cultures.
โข Assertive Communication: Techniques for communicating assertively, setting boundaries, and managing conflicts in the workplace.
โข Business Writing Fundamentals: Fundamentals of business writing, including grammar, style, and tone, and techniques for writing clear and concise documents.
โข Presentation Skills: Strategies for delivering effective presentations, including speech preparation, slide design, and audience engagement.
โข Nonverbal Communication: Understanding nonverbal cues and how they impact communication, and techniques for improving nonverbal communication skills.
โข Listening Skills: Techniques for active listening, understanding different types of listeners, and improving overall listening skills in the workplace.
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