Certificate in Healthcare Communication Effectiveness for Administrators
-- ViewingNowThe Certificate in Healthcare Communication Effectiveness for Administrators is a comprehensive course designed to enhance the communication skills of healthcare administrators. This program emphasizes the importance of clear and effective communication in the healthcare industry, where miscommunication can lead to severe consequences.
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GBP £ 140
GBP £ 202
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โข Effective Communication Strategies: Developing and implementing clear, concise, and empathetic communication strategies to foster positive relationships with patients, families, and healthcare teams.
โข Healthcare Terminology: Understanding and utilizing medical terminology to facilitate accurate communication with healthcare professionals and document patient information.
โข Cultural Competence in Healthcare: Developing awareness and skills to effectively communicate and provide care to patients from diverse cultural backgrounds.
โข Patient-Centered Communication: Focusing on patient needs, values, and preferences to build trust and rapport, and to elicit relevant information to inform care decisions.
โข Interprofessional Communication: Collaborating effectively with healthcare professionals from different disciplines to ensure coordinated and comprehensive care.
โข Communication Skills for Difficult Conversations: Building skills to handle challenging conversations with patients, families, and healthcare professionals, including delivering bad news, managing conflicts, and addressing non-adherence to treatment plans.
โข Documentation and Record Keeping: Maintaining accurate, clear, and up-to-date records of patient encounters and communications to ensure continuity of care and comply with legal and regulatory requirements.
โข Communication Ethics in Healthcare: Understanding and applying ethical principles to communication with patients, families, and healthcare professionals, including confidentiality, informed consent, and truth-telling.
โข Use of Communication Technologies: Utilizing digital tools and platforms to enhance communication with patients, families, and healthcare teams, while maintaining patient privacy and security.
โข Communication Skills for Leadership and Management: Developing effective communication skills to lead and manage healthcare teams, including active listening, assertiveness, feedback, and delegation.
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