Global Certificate in Supportive Support Systems Strategies
-- ViewingNowThe Global Certificate in Supportive Supervision Systems Strategies is a comprehensive course designed to empower learners with essential skills for career advancement in the humanitarian and development sectors. This course highlights the importance of providing supportive supervision to frontline workers and teams, emphasizing the development of effective interpersonal relationships and communication strategies.
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โข Supportive Systems Overview: Defining supportive systems, the role of supportive systems in organizations, and the benefits of implementing supportive systems strategies.
โข Needs Assessment: Identifying the needs of an organization, stakeholder analysis, and gathering data for supportive systems implementation.
โข Communication Strategies: Effective communication techniques, barriers to communication, and promoting a culture of open communication in supportive systems.
โข Conflict Resolution: Understanding conflict, causes of conflict, and strategies for conflict resolution in supportive systems.
โข Diversity and Inclusion: Promoting diversity and inclusion in supportive systems, cultural competence, and addressing unconscious bias.
โข Ethical Considerations: Ethical decision-making, ethical dilemmas, and promoting ethical behavior in supportive systems.
โข Employee Engagement: Strategies for promoting employee engagement, employee motivation, and job satisfaction.
โข Performance Management: Performance management principles, performance evaluation, and feedback techniques in supportive systems.
โข Change Management: Understanding change, resistance to change, and strategies for implementing change in supportive systems.
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