Global Certificate in IT Support Strategies for Success
-- ViewingNowThe Global Certificate in IT Support Strategies for Success is a comprehensive course designed to empower learners with essential skills for career advancement in IT support. This certificate program focuses on critical areas such as network infrastructure, IT security, customer service, and problem-solving techniques.
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โข IT Support Fundamentals
โข Service Desk and Help Desk Operations
โข Incident Management and Problem Solving
โข Change Management and Configuration
โข IT Asset Management
โข IT Support for Cloud and Virtualization
โข IT Support for Networks and Infrastructure
โข Cybersecurity Strategies for IT Support
โข Vendor Management and Relationship Building
โข Continual Service Improvement for IT Support
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