Certificate in Client Support Management
-- ViewingNowThe Certificate in Client Support Management is a comprehensive course designed to empower learners with essential skills for success in client-facing roles. This program emphasizes the importance of delivering exceptional customer service, managing client relationships, and utilizing support tools and technologies to enhance the customer experience.
7,110+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
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โข Client Support Management Fundamentals
โข Understanding Client Needs and Expectations
โข Client Communication and Relationship Management
โข Service Delivery and Quality Assurance in Client Support
โข Problem Solving and Conflict Resolution in Client Support
โข Team Management and Leadership in Client Support
โข Key Performance Indicators (KPIs) and Metrics in Client Support
โข Legal and Ethical Considerations in Client Support Management
โข Continuous Improvement and Innovation in Client Support
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