Certificate in IT Support Essentials: Smart Solutions
-- ViewingNowThe Certificate in IT Support Essentials: Smart Solutions is a comprehensive course designed to equip learners with the fundamental skills required in today's IT support landscape. This program emphasizes the importance of problem-solving and critical thinking, arming students with the ability to diagnose and resolve a wide range of technical issues.
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โข Fundamentals of IT Support
โข Hardware and Software Installation
โข Networking Essentials for IT Support
โข Troubleshooting Common IT Issues
โข Operating Systems: Windows, macOS, and Linux
โข Cybersecurity Fundamentals for IT Support
โข IT Support Tools and Diagnostics
โข IT Support Ticketing Systems and Communication
โข Virtualization and Cloud Computing Basics
โข Professionalism and Problem-Solving Skills for IT Support
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