Professional Certificate in Building Customer Relationships: Data-Driven
-- ViewingNowThe Professional Certificate in Building Customer Relationships: Data-Driven course is essential for professionals seeking to enhance their customer relationship management skills in today's data-driven world. This course is designed to equip learners with the necessary skills to leverage data analytics to understand customer needs, preferences, and behaviors, enabling them to build stronger and more meaningful relationships.
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GBP £ 140
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โข Understanding Customer Relationship Management (CRM)
โข Data Analysis for Building Customer Relationships
โข Customer Segmentation and Targeting
โข Personalization in Customer Relationships
โข Customer Engagement Metrics and Analytics
โข Data-Driven Customer Retention Strategies
โข Customer Lifetime Value (CLV) Analysis
โข Data Privacy and Security in Customer Relationships
โข Utilizing AI and Machine Learning for CRM
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