Masterclass Certificate in Support Team Service Recovery
-- ViewingNowThe Masterclass Certificate in Support Team Service Recovery is a comprehensive course designed to equip learners with essential skills for career advancement in customer support. This program focuses on service recovery, a critical aspect of customer support that deals with turning around negative customer experiences into positive outcomes.
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โข Service Recovery Fundamentals
โข Identifying & Analyzing Service Recovery Opportunities
โข Effective Communication in Service Recovery
โข Service Recovery Strategies & Tactics
โข Customer Retention through Service Recovery
โข Service Recovery Metrics & Performance Evaluation
โข Legal & Ethical Considerations in Service Recovery
โข Building a Service Recovery Culture
โข Case Studies & Real-World Service Recovery Scenarios
โข Continuous Improvement in Service Recovery
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