Professional Certificate in Social Media Support Language
-- ViewingNowThe Professional Certificate in Social Media Support Language equips learners with essential skills for career advancement in today's digital age. This course emphasizes the importance of social media support in enhancing customer engagement, brand loyalty, and overall business growth.
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GBP £ 140
GBP £ 202
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โข Understanding Social Media Support
โข Importance of Social Media Customer Service
โข Setting Up Social Media Support Channels
โข Best Practices for Social Media Customer Care
โข Social Listening and Monitoring Tools
โข Creating a Social Media Support Strategy
โข Managing Escalations and Crisis Situations
โข Measuring Success in Social Media Support
โข Trends and Innovations in Social Media Support
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