Masterclass Certificate in Cloud-Native Tech Support Strategies
-- ViewingNowThe Masterclass Certificate in Cloud-Native Tech Support Strategies is a comprehensive course designed to equip learners with essential skills for career advancement in the ever-evolving tech support industry. This course focuses on the importance of cloud-native technologies and how they revolutionize tech support strategies.
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โข Cloud-Native Architecture – Understanding the fundamentals of cloud-native architecture, including microservices, containers, and orchestration systems like Kubernetes.
โข Cloud Support Best Practices – Exploring best practices for cloud support, such as incident management, problem resolution, and change management.
โข Cloud Monitoring & Observability – Learning about monitoring and observability tools and techniques for cloud-native environments, including logging, tracing, and metrics.
โข Cloud Security Strategies – Examining security best practices for cloud-native environments, including network security, access control, and data encryption.
โข Cloud Cost Optimization – Understanding how to optimize cloud costs, including cost allocation, resource utilization, and budgeting.
โข Cloud DevOps Practices – Exploring DevOps practices for cloud-native environments, including continuous integration, continuous delivery, and infrastructure as code.
โข Cloud Disaster Recovery & Business Continuity – Learning about disaster recovery and business continuity strategies for cloud-native environments, including backup and restore, and failover and failback.
โข Cloud Service Level Agreements (SLAs) – Understanding SLAs, including their importance, components, and how to negotiate and manage them in cloud-native environments.
โข Cloud Vendor Management – Examining best practices for managing cloud vendors, including service level agreements, contracts, and vendor evaluation.
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