Certificate in Reliable Customer Assistance
-- ViewingNowThe Certificate in Reliable Customer Assistance course is a comprehensive program designed to empower learners with the essential skills required for excellent customer service. This course highlights the importance of reliable customer assistance in today's service-oriented economy and provides learners with the tools needed to meet and exceed customer expectations.
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โข Customer Service Fundamentals <br> โข Effective Communication Skills <br> โข Problem Solving and Critical Thinking <br> โข Empathy and Emotional Intelligence <br> โข Product/Service Knowledge for Customer Assistance <br> โข Managing Customer Expectations <br> โข Conflict Resolution <br> โข Quality Assurance in Customer Service <br> โข Using Technology for Reliable Customer Assistance <br> โข Measuring Customer Satisfaction <br>
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