Executive Development Programme in Conflict Management for Support Teams
-- ViewingNowThe Executive Development Programme in Conflict Management for Support Teams is a crucial certificate course designed to meet the increasing industry demand for skilled professionals who can effectively manage and resolve conflicts in the workplace. This programme equips learners with essential skills necessary for career advancement, such as negotiation, mediation, and communication techniques.
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โข Understanding Conflict: Types, Causes, and Dynamics
โข Effective Communication in Conflict Situations
โข Conflict Resolution Strategies for Support Teams
โข Negotiation and Mediation Skills for Managers
โข De-escalating Conflicts and Managing Emotions
โข Building and Maintaining Positive Work Relationships
โข Conflict Management Policies and Procedures
โข Cross-cultural Conflict Management
โข Conflict Coaching and Mentoring
โข Measuring and Evaluating Conflict Management Success
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