Global Certificate in Effective Communication for Conflict Resolution Skills
-- ViewingNowThe Global Certificate in Effective Communication for Conflict Resolution Skills is a comprehensive course designed to empower learners with indispensable communication and conflict resolution skills. In today's fast-paced and diverse work environment, these skills are critical for career advancement and success.
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Here are the essential units for a Global Certificate in Effective Communication for Conflict Resolution Skills:
โข Understanding Communication and Conflict
โข Active Listening and Empathy in Conflict Resolution
โข Nonviolent Communication Skills
โข Effective Communication Strategies for Conflict Resolution
โข Managing Emotions in Conflict Situations
โข Identifying and Addressing Unmet Needs in Conflict Resolution
โข Cultural Competence in Communication and Conflict Resolution
โข Conflict Mediation and Negotiation Techniques
โข Building and Maintaining Positive Relationships in Conflict Resolution
โข Developing a Personal Communication and Conflict Resolution Action Plan
These units are designed to provide learners with a comprehensive understanding of effective communication and conflict resolution skills, enabling them to manage and resolve conflicts in a variety of contexts, and to build and maintain positive relationships.
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