Professional Certificate in Mastering Dialogue: Results-Oriented Communication
-- ViewingNowThe Professional Certificate in Mastering Dialogue: Results-Oriented Communication is a comprehensive course designed to enhance your communication skills, enabling you to excel in your career. This certificate program focuses on teaching effective dialogue techniques that foster collaboration, active listening, and constructive feedback, resulting in improved professional relationships and heightened team performance.
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โข Unit 1: Foundations of Dialogue
โข Unit 2: Active Listening Skills
โข Unit 3: Asking Powerful Questions
โข Unit 4: Empathy and Emotional Intelligence
โข Unit 5: Persuasive Communication Techniques
โข Unit 6: Conflict Resolution Strategies
โข Unit 7: Building Rapport and Trust
โข Unit 8: Delivering Feedback Effectively
โข Unit 9: Influential Negotiation Tactics
โข Unit 10: Cross-Cultural Communication and Dialogue
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