Professional Certificate in Shelter Service Delivery
-- ViewingNowThe Professional Certificate in Shelter Service Delivery is a comprehensive course designed to empower learners with essential skills for managing shelter services. This program highlights the importance of delivering high-quality, compassionate care to individuals and families in need of shelter.
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GBP £ 140
GBP £ 202
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โข Shelter Operations Management: Understanding the basics of shelter management, including day-to-day operations, staff management, and client services.
โข Client Assessment and Intake: Techniques for assessing client needs, conducting intake interviews, and creating individualized service plans.
โข Case Management and Advocacy: Strategies for managing client cases, providing advocacy services, and coordinating with external service providers.
โข Housing and Homelessness Prevention: Best practices for housing placement and stabilization, as well as preventing homelessness through early intervention and community-based strategies.
โข Crisis Intervention and Trauma-Informed Care: Techniques for providing crisis intervention services and delivering trauma-informed care to clients in shelter settings.
โข Legal and Ethical Considerations: Understanding legal and ethical considerations in shelter service delivery, including confidentiality, informed consent, and reporting requirements.
โข Community Collaboration and Partnerships: Building and maintaining partnerships with community organizations, government agencies, and other key stakeholders to enhance shelter services and support clients.
โข Program Evaluation and Continuous Quality Improvement: Techniques for evaluating shelter programs, measuring outcomes, and implementing continuous quality improvement processes.
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