Certificate in Effective Business Communication: Professional Etiquette
-- ViewingNowThe Certificate in Effective Business Communication: Professional Etiquette is a comprehensive course designed to enhance your professional communication skills. In today's competitive business world, effective communication is not just important, but essential for career advancement.
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โข Understanding Professional Etiquette
โข Importance of Effective Business Communication
โข Professional Communication Channels and Tools
โข Business Correspondence: Emails and Memos
โข Telephone and Video Conference Etiquette
โข Cross-Cultural Communication in Business
โข Non-Verbal Communication and Body Language
โข Assertiveness and Confidence in Professional Settings
โข Managing Conflict and Difficult Conversations
โข Professional Presentation and Public Speaking Skills
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