Professional Certificate in Persuasion for Sales: Closing Techniques
-- ViewingNowThe Professional Certificate in Persuasion for Sales: Closing Techniques is a comprehensive course designed to enhance your sales skills and close deals more effectively. This program focuses on the importance of persuasion and influence in sales, teaching you proven techniques to master the art of closing.
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โข Understanding Persuasion in Sales: This unit will cover the basics of persuasion and its importance in sales. It will also discuss the different types of persuasion techniques.
โข Building Rapport: This unit will focus on building rapport with potential customers. It will cover topics such as active listening, body language, and asking open-ended questions.
โข Identifying Customer Needs: This unit will teach learners how to identify customer needs and wants. It will also cover how to use this information to tailor the sales pitch.
โข Overcoming Objections: This unit will cover common objections that salespeople face and how to overcome them. It will also discuss how to reframe objections as buying signs.
โข Using Emotional Appeal: This unit will discuss how to use emotional appeal to persuade customers. It will cover topics such as storytelling, social proof, and creating a sense of urgency.
โข The Power of Silence: This unit will cover the importance of silence in sales. It will discuss how to use pauses effectively and how to avoid talking too much.
โข Asking for the Sale: This unit will focus on the art of asking for the sale. It will cover topics such as timing, confidence, and handling rejection.
โข Following Up: This unit will cover the importance of following up with potential customers. It will discuss how to create effective follow-up emails and when to follow up.
โข Closing Techniques: This unit will cover various closing techniques such as the assumptive close, the alternative choice close, and the summary close.
โข Ethical Considerations in Sales: This unit will discuss the ethical considerations in sales. It will cover topics such as honesty, transparency, and respecting customer boundaries.
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