Executive Development Programme in Customer Experience Design: Impactful Strategies
-- ViewingNowThe Executive Development Programme in Customer Experience Design: Impactful Strategies certificate course is a valuable professional development opportunity. This course focuses on the importance of customer experience design in today's business landscape, where customer satisfaction and loyalty are key drivers of success.
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โข Customer Experience (CX) Design Fundamentals
โข Understanding Customer Journey Mapping
โข Design Thinking for Customer Experience
โข CX Strategy and Alignment with Business Goals
โข Voice of the Customer (VoC) Programs
โข Metrics and Analytics in CX Design
โข Employee Engagement for Positive CX
โข Innovative CX Technologies and Tools
โข CX Design Case Studies and Best Practices
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