Executive Development in Lean Sales Process Improvement
-- ViewingNowThe Executive Development in Lean Sales Process Improvement certificate course is a vital program for professionals seeking to streamline sales operations, reduce waste, and improve overall customer satisfaction. This course addresses the increasing industry demand for experts who can implement Lean principles in sales processes to drive efficiency and growth.
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โข Understanding Lean Sales Process Improvement: An overview of Lean Sales and its importance in optimizing sales processes. This unit covers the fundamental concepts of Lean methodologies and their application in sales. โข Assessing Current Sales Processes: Techniques for evaluating and analyzing existing sales processes. This unit includes identifying inefficiencies, bottlenecks, and areas for improvement. โข Value Stream Mapping: A deep dive into the Lean technique of value stream mapping, demonstrating how to map the sales process, identify waste, and optimize the sales process for efficiency. โข Customer Relationship Management (CRM) Tools: A review of CRM tools and their role in Lean Sales. This unit explores how to implement and optimize CRM systems for better sales process management and customer engagement. โข Sales Metrics and KPIs: An exploration of the key performance indicators (KPIs) and metrics used to measure the success of a Lean Sales process. This unit includes setting up a data-driven sales performance measurement system. โข Continuous Improvement in Sales: Implementing a culture of continuous improvement in the sales process. This unit covers techniques for regularly reviewing and refining the sales process to ensure ongoing optimization. โข Change Management in Lean Sales: Best practices for managing change in the sales process, including effective communication, training, and stakeholder engagement. โข Sales Training and Development: Developing and delivering sales training programs to ensure that sales teams are equipped with the necessary skills and knowledge to succeed in a Lean Sales environment.
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