Professional Certificate in Reception Dining
-- ViewingNowThe Professional Certificate in Reception & Dining course is a comprehensive program designed to equip learners with essential skills for career advancement in the hospitality industry. This course emphasizes the importance of exceptional guest services, focusing on reception and dining etiquettes.
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GBP £ 140
GBP £ 202
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โข Front of House Management: This unit covers the essential skills required to manage a reception or dining area, including customer service, reservations, and table management.
โข Menu Planning and Design: In this unit, students will learn how to create and design menus that are appealing to customers and profitable for the business.
โข Food Safety and Hygiene: This unit covers the fundamental principles of food safety and hygiene, including safe food handling, storage, and preparation.
โข Wine and Beverage Service: Students will learn about different types of wine and how to recommend and serve them to customers.
โข Table Setting and Service: This unit covers the basics of table setting and service, including silverware, glassware, and table decorations.
โข Event Planning and Coordination: In this unit, students will learn how to plan and coordinate events such as weddings, corporate functions, and private parties.
โข Customer Relationship Management: This unit covers the importance of building and maintaining relationships with customers, including handling complaints and feedback.
โข Financial Management: Students will learn about the financial aspects of running a reception or dining area, including budgeting, forecasting, and cost control.
โข Human Resources Management: This unit covers the basics of human resources management, including recruitment, training, and performance management.
Note: The above list of units is not exhaustive and can vary depending on the course provider.
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