Certificate in Workplace Communication Skills for Career Growth

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The Certificate in Workplace Communication Skills for Career Growth is a comprehensive course designed to enhance your professional communication abilities, a crucial aspect of career advancement. This program addresses the growing industry demand for effective communicators, who can positively impact team collaboration, customer relationships, and overall business success.

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ร€ propos de ce cours

Throughout the course, you will develop and refine essential skills such as business writing, public speaking, active listening, and interpersonal communication. These skills will equip you to excel in various workplace scenarios, from conveying ideas clearly in writing to delivering impactful presentations. Moreover, you will learn strategies to manage conflicts, build rapport, and influence others positively, fostering a more productive and inclusive work environment. By completing this course, you will demonstrate your commitment to continuous learning and improvement, making you a valuable asset in any organization. Embrace this opportunity to enhance your communication skills, boost your confidence, and unlock new career opportunities.

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Dรฉtails du cours

โ€ข Effective Listening Skills: Understanding the importance of active listening, recognizing barriers to effective listening, and implementing techniques to improve listening abilities.
โ€ข Business Writing: Crafting clear, concise, and professional emails, memos, and reports, using appropriate tone, language, and format.
โ€ข Presentation Skills: Developing engaging and informative presentations, utilizing effective storytelling techniques, visual aids, and body language to convey messages confidently.
โ€ข Cross-Cultural Communication: Identifying cultural differences, developing cultural intelligence, and implementing cross-cultural communication strategies to foster effective collaboration.
โ€ข Conflict Resolution: Understanding the sources of conflict, implementing effective communication strategies to address conflicts, and fostering constructive resolution processes.
โ€ข Assertive Communication: Expressing thoughts, needs, and feelings in a confident, respectful, and positive manner, and understanding the difference between assertive, aggressive, and passive communication styles.
โ€ข Negotiation Skills: Developing a framework for effective negotiation, understanding the negotiation process, and implementing strategies for successful outcomes.
โ€ข Team Collaboration: Developing effective team communication strategies, understanding the importance of trust and accountability, and implementing techniques to foster collaboration and productivity.
โ€ข Empathy and Emotional Intelligence: Understanding the importance of empathy and emotional intelligence in the workplace, recognizing the impact of emotions on communication, and implementing strategies to improve emotional intelligence.
โ€ข Virtual Communication: Developing effective communication strategies in virtual environments, understanding the importance of technology and etiquette in virtual communication, and implementing techniques to improve virtual communication skills.

Please note that the primary keyword is in the bolded text for each unit, and secondary keywords are used where relevant.

Parcours professionnel

Exigences d'admission

  • Comprรฉhension de base de la matiรจre
  • Maรฎtrise de la langue anglaise
  • Accรจs ร  l'ordinateur et ร  Internet
  • Compรฉtences informatiques de base
  • Dรฉvouement pour terminer le cours

Aucune qualification formelle prรฉalable requise. Cours conรงu pour l'accessibilitรฉ.

Statut du cours

Ce cours fournit des connaissances et des compรฉtences pratiques pour le dรฉveloppement professionnel. Il est :

  • Non accrรฉditรฉ par un organisme reconnu
  • Non rรฉglementรฉ par une institution autorisรฉe
  • Complรฉmentaire aux qualifications formelles

Vous recevrez un certificat de rรฉussite en terminant avec succรจs le cours.

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CERTIFICATE IN WORKPLACE COMMUNICATION SKILLS FOR CAREER GROWTH
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London College of Foreign Trade (LCFT)
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05 May 2025
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