Certificate in Retail Banking Sales Optimization
-- viendo ahoraThe Certificate in Retail Banking Sales Optimization is a comprehensive course designed to enhance the skills of banking professionals in sales and customer service. This program emphasizes the importance of understanding customer needs, building lasting relationships, and utilizing data-driven strategies to optimize sales performance.
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GBP £ 140
GBP £ 202
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Detalles del Curso
• Retail Banking Sales Fundamentals: Understanding the retail banking landscape, product offerings, and sales strategies.
• Customer Segmentation and Profiling: Identifying and targeting specific customer segments, and creating personalized sales approaches.
• Sales Planning and Forecasting: Developing effective sales plans, targets, and forecasts for retail banking.
• Building Relationships and Trust: Techniques for building customer relationships, trust, and loyalty in retail banking sales.
• Cross-selling and Upselling Strategies: Leveraging customer insights to identify opportunities for cross-selling and upselling.
• Sales Performance Metrics: Measuring and tracking sales performance in retail banking, including KPIs and sales funnel management.
• Digital Sales Techniques: Capitalizing on digital channels and tools to optimize retail banking sales.
• Compliance and Ethics in Sales: Adhering to legal and ethical guidelines in retail banking sales.
• Sales Coaching and Training: Developing and implementing effective sales coaching and training programs.
Note: This list is not exhaustive and can be tailored to the specific needs and goals of the course.
Trayectoria Profesional
