Masterclass Certificate in Effective Communication Skills for Support

-- viewing now

The Masterclass Certificate in Effective Communication Skills for Support is a comprehensive course designed to enhance your communication abilities, a vital skill in any professional setting. With the increasing industry demand for effective communicators, this course equips learners with essential tools to excel in their careers.

4.0
Based on 2,429 reviews

6,750+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

Throughout the course, you will learn how to articulate ideas clearly, listen actively, and use non-verbal communication effectively. You will also gain skills in conflict resolution, negotiation, and giving and receiving feedback. These competencies are crucial for building strong relationships, leading teams, and advancing in your career. Upon completion, you will receive a Masterclass Certificate in Effective Communication Skills for Support, showcasing your commitment to professional development and your ability to communicate effectively. By investing in this course, you are taking a significant step towards career advancement and success.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Understanding Communication
• Active Listening Skills
• Non-Verbal Communication
• Effective Writing for Support
• Cross-Cultural Communication
• Conflict Resolution and Communication
• Presentation Skills for Support
• Communication Ethics in the Workplace
• Using Communication Tools in Support

Career Path

The support sector is a thriving and essential part of the UK job market, with various roles contributing to its growth. To visually represent the trends, we've created a 3D Pie chart using Google Charts. This captivating data visualization showcases the percentage distribution of prominent support roles, ensuring a responsive layout adaptable to all screen sizes. As a professional career path and data visualization expert, I've meticulously crafted this 3D Pie chart to display the most sought-after support roles in the UK job market. Each slice represents the following positions, including their industry relevance and average salary ranges: 1. **Customer Support Specialist**: These professionals handle customer inquiries, resolve issues, and ensure customer satisfaction. Their average salary ranges from £20,000 to £30,000 per year. 2. **Technical Support Engineer**: With a focus on troubleshooting and resolving technical issues, these engineers earn an average salary between £25,000 and £40,000 annually. 3. **Sales Support Representative**: Tasked with assisting sales teams, these representatives can earn salaries between £20,000 and £35,000 per year. 4. **Helpdesk Coordinator**: These professionals manage helpdesk operations, ensuring smooth workflows and efficient issue resolution. Their salaries range from £18,000 to £28,000 annually. 5. **Inside Sales Specialist**: Specializing in generating sales within a company, these specialists earn an average salary between £22,000 and £35,000 per year. Embellish your website or presentation with this interactive and engaging 3D Pie chart, eloquently conveying the significance of support roles in the UK job market.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
MASTERCLASS CERTIFICATE IN EFFECTIVE COMMUNICATION SKILLS FOR SUPPORT
is awarded to
Learner Name
who has completed a programme at
London College of Foreign Trade (LCFT)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment