Professional Certificate in Tech Support Analytics for Improvement Development

-- viewing now

The Professional Certificate in Tech Support Analytics for Improvement & Development is a crucial course designed to equip learners with essential skills for career advancement in the tech industry. This program focuses on enhancing analytical capabilities, problem-solving skills, and data-driven decision-making abilities.

4.5
Based on 5,844 reviews

2,749+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

In today's technology-driven world, there is a high demand for tech support professionals who can analyze data and use it to improve processes and services. This course provides learners with industry-relevant knowledge and skills, making them attractive candidates for potential employers. By the end of this course, learners will be able to collect, analyze, and interpret data to identify trends, patterns, and areas for improvement. They will also learn how to communicate their findings effectively to stakeholders, enabling them to drive change and improve technical support operations. Overall, this course is an excellent opportunity for learners to advance their careers in the tech industry.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Tech Support Analytics
• Data Collection Methods
• Data Analysis Techniques for Tech Support
• Metrics in Tech Support Analytics
• Performance Measurement in Tech Support
• Root Cause Analysis in Tech Support
• Tech Support Trend Monitoring
• Tech Support Analytics Tools and Software
• Data Visualization in Tech Support Analytics
• Continuous Improvement in Tech Support

Career Path

As a professional in the Tech Support Analytics field, understanding the current job market trends and skill demand is crucial for improvement and development. This 3D pie chart presents a clear picture of the various roles and their respective percentages in the UK job market. The chart displays the distribution of roles such as Tech Support Analyst, Data Analyst, System Administrator, and Network Administrator. The Tech Support Analyst role takes the lead with 45%, demonstrating the growing demand for professionals specializing in this area. Data Analyst follows closely with 30%, reflecting the importance of data analysis skills in today's tech-driven world. Furthermore, the chart shows that System Administrators and Network Administrators account for 15% and 10% of the job market, respectively. These roles are still in demand, showcasing the need for professionals with a solid understanding of system and network management. By visualizing the data in this 3D pie chart, professionals and aspiring candidates can identify the most in-demand roles and focus on developing the necessary skills to excel in their careers. The transparent background and responsive design ensure the chart adapts to any screen size, making it easily accessible and engaging for all users.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
PROFESSIONAL CERTIFICATE IN TECH SUPPORT ANALYTICS FOR IMPROVEMENT DEVELOPMENT
is awarded to
Learner Name
who has completed a programme at
London College of Foreign Trade (LCFT)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment