Executive Development Programme in EQ Sales Empathy Training
-- viewing nowThe Executive Development Programme in EQ Sales Empathy Training certificate course is a comprehensive program designed to enhance emotional intelligence (EQ) skills for sales professionals. This course highlights the importance of empathy in sales, a frequently overlooked yet crucial aspect of building strong customer relationships.
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Course Details
• Understanding Emotional Intelligence (EQ) in Sales
• The Importance of Empathy in Sales: An In-depth Look
• Developing Active Listening Skills for Sales Professionals
• Building Rapport through Emotional Connection
• EQ Techniques for Overcoming Objections and Closing Deals
• Emotional Sales Intelligence: Understanding Customer Needs
• The Role of EQ in Customer Relationship Management (CRM)
• Using EQ to Navigate Difficult Sales Conversations
• Measuring and Tracking Sales Empathy Performance
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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