Global Certificate in Internal Communication: Team Collaboration

• Effective Communication Fundamentals: Understanding the basics of clear and concise communication, active listening, and non-verbal cues.
• Team Collaboration Tools: Exploring various collaboration software, their features, and best practices for implementation.
• Building Trust and Psychological Safety: Techniques to foster a positive team environment that encourages open communication and collaboration.
• Conflict Resolution: Strategies for addressing and resolving conflicts within a team setting.
• Cross-Cultural Communication: Methods for effectively communicating and collaborating with diverse teams across different cultures and time zones.
• Project Management Basics: Overview of project management principles, including setting goals, assigning tasks, and tracking progress.
• Collaborative Problem-Solving: Approaches for working together as a team to identify and solve complex problems.
• Feedback and Coaching: Best practices for giving and receiving constructive feedback and coaching team members towards improvement.
• Virtual Team Collaboration: Techniques for successful collaboration in remote or virtual team settings.